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FAQs

Honor Their Memory

General FAQs

What is the significance of creating and keeping a custom memory book?

We have created a space for those who have lost someone whether it be recently or many years ago to share in remembering the person or pet and to create a custom memory keepsake book to always hold dear and cherish those special memories or all who loved them. Memory books can help in the grieving process by recognizing all the memories of your loved one and recognizing that you can pick up the book to view the pictures and memories of those you hold dear. Grief can be a difficult thing to handle so we are hoping the opportunity to gather written memories and photographs from those who held your loved one dear will be both a therapeutic process l help you and yours in honoring their memory.

What are the shipping costs and delivery timeframes?

Once you have created your custom memory book you will enter your shipping address during the checkout process at which point your shipping costs and delivery options will be available for you to review and select whichever works best for you.

How can I chat with a representative if I have further questions?

We are here to chat 24/7 on our website www.honortheirmemory.com as well as through Facebook chat on our Facebook page

How do I create a memory bank?

To create a memory bank you click on create a memory book then click on step 1 which is to create a memory bank. At this point you will be prompted to create an account which is where you will store all the uploaded memories of your loved one for whom you are creating the memory album to honor their memory. You will first create a bio which will include the name, year of death, gender and a few words about your loved one.

How do I create the memory album?

Once all memories have been uploaded to the memory bank for your loved one you will then select the book size and shape as well at the cover and paper type. Once you have selected these initial items you will input all the selected memories you would like to use in your book. At that point you will be able to choose the page colors, backgrounds and so much more. Once your book has all the elements you have selected you can save and complete your book and proceed to check out.

How do I invite others to upload their text and photos to share as memories in the book I am creation of my loved one?

In the memory bank section of your portal you will see an invitation button where you can enter email addresses to invite others to upload a memory to the memory book you are creating of your loved one. It can be a kind gesture to let anyone you are inviting know to be on the lookout for the email so they know what is being sent their way and you receive their written memories and/or photos in a timely fashion to be able to include in the custom memory book. At checkout you can order as many books as you’d like so if you’d like to purchase a few more other relatives, associates and/or friends of your loved one you can absolutely do so. (Quote here)

How do I search the database to see if an account has been created for someone that has passed away?

By clicking search database at the top of the page you can type in a loved one’s name to see if an account has been created. Accounts will show up by the loved one’s name, year of death, gender and a short bio of the person or pet.

Is there a limit to how many books can be ordered? My children, parents, extended family, my loved one’s friends and associates would like a copy as well.

You can order as many books as you would like upon checkout. Please simply select the number of books from the dropdown and then proceed to checkout using the address to where you would like the books shipped.

We are available 24/7 on our website www.honortheirmemory.com as well as on our Facebook page. We would be happy to help if you have any questions so please let us know how we can be of assistance.

What is a memory treasury?

A memory treasury is where all the memories of your loved ones are stored in your dashboard.

Upload a Memory Galary

Invite By Email